Frequently Asked Questions

Browse hotels, tours or stays, click the listing you like, then click "Book now". For affiliate listings (hotels/tours), you'll be taken to our trusted partner's site to complete the secure payment. For local stays, you complete the booking directly on PANA.PH.

For bookings made through our affiliate partners (Agoda, Klook, etc.), cancellation and modification policies are set by those partners. Check your booking confirmation email for details. For local stays booked directly, contact us at hello@pana.ph.

Yes. You'll receive a confirmation email immediately after booking. For partner bookings, the confirmation comes from the partner platform. For local stays, it comes from hello@pana.ph.

For popular destinations like El Nido, Siargao and Boracay during peak season (Dec–Mar), book at least 4–8 weeks ahead. For off-season travel, 1–2 weeks is usually fine.

We accept Visa, Mastercard, PayPal, GCash and Maya for local stays booked on PANA.PH. For hotel and tour bookings via our partners, payment is handled by their platforms (typically Visa, Mastercard, PayPal).

Yes. All payments are processed through PCI-DSS compliant providers (Xendit for local stays). We never store your card details on our servers.

No hidden fees from PANA.PH. Prices shown are what you pay. Partner platforms may add booking fees or taxes — these are shown at checkout on the partner's site.

Citizens of most countries (EU, UK, US, Australia, Singapore, etc.) get 30 days visa-free entry. You can extend at a local immigration office for up to 59 additional days. Always check the latest rules for your specific nationality.

November to May is the dry season and best overall time. June to October is typhoon season — though southern islands like Siargao, Davao and Palawan are less affected. Boracay and Cebu are great year-round.

Domestic flights (Cebu Pacific, AirAsia, PAL) connect major islands. For shorter routes, ferries and speedboats are common — Cebu to Bohol, El Nido to Coron, etc. Use our ferry search or check 12Go.asia for schedules.

The main tourist islands (Boracay, Siargao, Cebu, Palawan, Bohol) are safe and very welcoming. Filipinos are famously hospitable. Standard travel precautions apply — secure your valuables and check your government's travel advisories.

No account needed to browse or book through partner sites. For local stays on PANA.PH, you book by email — no registration required. We'll email you a confirmation and any booking updates.

Visit our Partner page (/partners) and create a partner account. After your listing is approved (usually within 48 hours), it goes live with a Verified badge. It's free to join — you only earn when you get bookings.

Yes! We welcome local tour operators, island hopping guides, diving shops and activity providers. Go to /partners to register. Once approved, your tours appear in our activities section.

PANA.PH is the Philippines' travel booking platform — we compare hotels, flights, tours and activities across trusted partners, and also offer authentic local stays booked directly with Filipino hosts.

We earn a small affiliate commission when you book through our partner links (Agoda, Klook, etc.) at no extra cost to you. For direct local stay bookings, we charge a small platform fee that's included in the displayed price.